Bridgeport Hosptial Greenwich Hospital Yale-New Haven Hospital Northeast Medical Group
Yale New Haven Health Center for Emergency Preparedness and Disaster Response.
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Yale New Haven Center for
Emergency Preparedness
and Disaster Response


Eastern Region Office
1 Church Street, 5th Floor
New Haven, CT 06510
Tel. (203) 688-5000
Fax (203) 688-4618
E-mail center@ynhh.org

National Capital Region Office
1101 Pennsylvania Ave., NW
6th Floor
Washington, DC 20004
Tel. (202) 590-0774
Fax (703) 852-3520

Central Region Office
1815 Chestnut Court
Flower Mound, TX 75028
Tel. (469) 243-1403
Fax (214) 872-8805

Western Region Office
4562 School Street
Yorba Linda, CA 92886
Tel. (714) 321-0433
Fax (203) 688-4618



















Planning Definitions

  • Business Continuity Plan – Documented step-by-step plan for emergency response, backup operations, and post-disaster recovery steps that will ensure the availability of critical resources and facilitate the continuity of operations in an emergency situation.
  • Continuity of Operations Plan (COOP) – Organized processes that facilitate system restoration for emergencies, disasters, mobilization, and for maintaining a state of readiness to provide the necessary level of information processing and business functions commensurate with the mission requirements and priorities.
  • Emergency Management Plan (EMP)
    The strategic plan that each organization has and maintains for responding to hazards. Describes the organization’s strategic approach to responding to emergencies within the organization or in the community that would suddenly and significantly affect the need for the organization’s services or its ability to provide those services. The plan addresses the phases of emergency management, prevention, preparedness, response, recovery and mitigation as well as governance, quality improvement, education and training, drills and exercises. Sometimes this term is used interchangeably with EOP.
  • Emergency Operations Plan (EOP)
    The “steady-state” plan maintained by various jurisdictional levels for managing a wide variety of potential hazards. A document that describes includes polices and procedures and describes actions to be taken in the event of disasters that are from intentional or unintentional, man-made or natural causes. Sometimes this term is used interchangeably with EMP.
  • Incident Action Plan – An oral or written plan containing general objectives reflecting the overall strategy for managing an incident. It may include the identification of operational resources and assignments. It may also include attachments that provide direction and important information for management of the incident during one or more operational periods.
  • Standard Operating Procedure (SOP)
    A set of instructions having the force of a directive, covering those features of operations which lend themselves to a definite or standardized procedure. Standard operating procedures support an emergency plan by describing in detail how a particular task will be carried out.